Jin Sheu Custom Metal Gifts FAQ

We offer real cloisonne, imitation hard enamel, soft enamel, silkscreen printing, full-color process printing, UV printing, or you can leave it without coloring.

With nearly 40 years of experience, our factory excels in die stamping brass or iron, die casting zinc alloy, printing on brass, iron, zinc alloy, aluminum, and etching processes. We are perfecting our skills and broadening new crafts constantly.

We offer gold, silver, nickel, brass, copper, black nickel, black dye, antique, satin, two-tone plating, rainbow plating, and more.
 

Production time varies from design to design. Quantity and the level of difficulty are both important when determining the lead time. When an order is confirmed, your sales representative will provide the best lead time for your order plus the transit time to the destination.
 
 

In order to achieve a great output for your design, the art file we receive from you plays a major factor. If you do not know which type of artwork to send, we will suggest the most suitable solution based on the production process and the material it will be printed on. We accept a wide range of file formats in vector art or photoshop files for your customized artwork. Below is a more detailed look into the file formats that need to be supplied when placing the order.

 

1. Vector art format in Adobe Illustrator (.eps or .ai), in Corel Draw (.cdr), or in Photoshop (.psd)

2. Make sure to convert all text to outlines to avoid font distortion

3. Except for 4-color process (CMYK) printing, all screen printing artworks require a corresponding Pantone number for each color used.

4. JPG file must be provided during proofing as it will not be deformed or distorted when we open the file.

5. The resolution of .jpg, .pdf, or .tiff files must be at least 300dpi when the actual imprint size at 100% or larger, otherwise objects are vague when the artwork is enlarged.

6. Please specify the full product size in the artwork. Please also specify the thickness, if the design is semi-cubic or 3-dimensional cubic. It is necessary sometimes to offer CNC artwork or a physical sample for 3-dimensional designs in order to capture the full essence of the design.

Courier services such as FedEX, UPS, and DHL are our standard shipping methods. Air or Sea freight can be arranged upon request.

We accept all major credit cards, T/T, L/C, and pre-approved NET 30 terms. For NET 30 terms, orders and credit history will be reviewed before we agree on NET 30. For more information, please check with your sales representative.

Jin Sheu Enterprise is an OEM manufacturer and exporter of custom-designed cufflinks, lapel pins, key chains, coins, medals, and other metal promotional items. Before we enter the production, please provide your design with specific details such as size, quantity, fitting, and colors, etc., we will quote you the best unit price and tooling charges accordingly. Fill out the order form and upload your artwork or photo for our reference. Our sales team will get back to you as soon as possible on the costs! And artwork will be created for approval before the final production.

Immediate action such as a quality check is a necessary procedure after goods have arrived at your office or warehouse. Quality check also needs to be performed before dispatching to your clients. If claims are made after goods have been used, we won’t be held responsible for it, especially when the claim is on plating discoloration, scratching or mechanism function failure as we have no idea of how the product is handled. If the goods are stored within the 6-month time frame after the invoice date and the packaging remains intact, we will take full responsibility for the claims.

  1. Please send photos of defective products for us so we can compare them with the samples kept in our office as well as the samples in the China factory.
  2. Confirm the percentage or the actual quantity of the defective pieces.
  3. Please do NOT return the defective goods before authorization from Jin Sheu is given. Return will not be accepted and returned goods will not be accredited if you do not have the return authorization from Jin Sheu. Sometimes reproduction is more economical and faster than returning the defective pieces for fixing. The shipping costs for defective pieces are higher than their value, sometimes.
  4. If goods need to be returned, the shipping cost for sending back and forth is negotiable and Jin Sheu will not be responsible for domestic shipping as the quality has to be checked when goods are in customers’ hands.
  5. We will keep you informed about the destination, the shipping method, the recipient…etc. of the returned goods.
  6. Before a discount is offered or before goods are returned for repair or reproduction for replacement, we need your kind cooperation to find the most suitable solution. Your experience with Jin Sheu means everything to us and we will do our best to work with you on any issue.

Jin Sheu respects the privacy rights and the interests of all customers. Jin Sheu will observe the principles when processing your personal information fairly and lawfully. We take the protection of personal data very seriously. We want you to know when we are storing your data, what data we are storing and how we are using it.

Personal Information You Provide to Us through Our Site.
We may collect and store personal information that you choose to voluntarily provide to us when you provide it through the Site. The types of personal information may include:

  • Company name, contact name, job title, company website, country, business type, email, telephone number, and address.
  • Other personal information you may include in content you submit on the Site.

Cookie:
There is a technology called cookie which is a strand of data that a website can send to your browser and then store in your system. Our site pages use cookies so that we can better serve you when you return to our site. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

We use Track ID (cookies) to collect and store information when you visit our website. The information is saved at Amazon Web Services (AWS) and used to identify your browser or device. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure.

Web analysis with Google Analytics
We use Google Analytics to analyze user activity in order to improve the Website. For example, using Google Analytics Cookies we can look at aggregate patterns like the average number of searches that users perform, what keywords users searched, countries, and languages. We can use such analysis to gain insights into how to improve the functionality and experience of the website. You can visit Google Analytics’ Privacy Policy at: https://policies.google.com/technologies/cookies.

Your Information Collected from Other Technologies
Besides Cookies, we use other technologies to improve your user experience and the overall quality of our services by collecting the information below:

[site visitor] visited website (URL) [site visitor] IP Address
[site visitor] Internet Connection Device Brand, Model, and OS
[site visitor] Internet Connection Device Browser, Resolution, Color
[site visitor] GeoIP
[site visitor] ISP

How We Use Your Personal Information
Jin Sheu will supply information on our products or any other professional information based on inquiries received. Without your explicit consent or a legal basis, your personal data or browse history are not passed on to third parties outside the scope. Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

Information, Blocking, Deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us (service@js-pins.com) at any time using the address given in our legal notice if you have further questions on the topic of personal data.

All the collected information is saved for 24 months on Amazon Web Services (AWS) and regularly deleted every month.

The Protection of Your Personal Data
Your personal data is stored on Amazon Web Services (AWS). AWS Announces CISPE Membership and Compliance with First-Ever Code of Conduct for Data Protection in the Cloud.

Information Security
We use standard security technology SSL or HTTPS standard technology for keeping an internet connection secure and safeguarding any sensitive data that is being sent between two systems, preventing criminals from reading and modifying any information transferred, including potential personal details.

Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective.

  • Contact Us
    If you have any questions about how we protect your personal information, please contact us:
  • Company Name: Jin Sheu Enterprise Co., Ltd
  • Contact Person: Heidi
  • Email: service@js-pins.com
  • Tel: +886-2-2225-6056

custom gifts suppliers

To make your custom lapel pins, and make them unique from the others, send us your idea and design, our design team will walk you through the process and send you the artwork for approval before production takes place.

Custom Lapel Pin FAQs

For custom lapel pins, the MOQ is 100pcs. However, we are open to special cases and we are negotiable on certain requirements. 

A lapel pin is measured on the longest side from either top-down or side to side.

For lapel pins, larger is not necessarily better. The common size for a lapel pin is 25mm~38mm (1”~1.5”). You can visualize it in relation to common objects such as coins of different sizes. Or cut out a piece of paper at the size that you are considering to help determine the size.

The process, the size, the quantity, and how many colors are used in a pin all affect the cost of a custom lapel pin. To get an accurate and competitive cost, please contact Jin Sheu today.

We have quite a few different backings available to suit your needs. They are butterfly clutch, safety pin, magnet backing, deluxe clutch, and rubber clutch.

We also do a lot of coins, medals, trophies, embroidery patches, woven labels, and soft PVC & silicone promotional products. Leather souvenir is another one of our specialties. To serve our customers, a sourcing department is set up 15 years ago to provide diversified products. To this day, we have exported more than thousands of different products.

Yes, we can do rush service with an expedite fee. Please contact your sales representative for details and confirmation on the delivery of your products.